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Benefits Operations Associate

2 months ago

Uxbridge, United Kingdom Parkside Office Professional Full time
{"title": "Benefits Operations Associate", "content": "Job Summary

We are seeking a highly skilled Benefits Operations Associate to join our team at Parkside Office Professional. As a key member of our HR Shared Services team, you will be responsible for providing benefits-related support to employees, managers, and stakeholders across Europe.

Key Responsibilities
  • Provide high-quality HR advice and guidance related to benefits administration, with a focus on excellent customer service.
  • Manage the day-to-day benefit administration, including informing providers of changes in employees' life cycles and maintaining online benefit platforms across multiple countries in Europe.
  • Provide subject matter expertise in benefit-related processes, policies, and tools.
  • Identify process improvements by identifying issues, process delays, and quality problems and recommending solutions.
  • Contribute to the ongoing development of the HR Shared Services FAQ library.
  • Ensure compliance with appropriate data protection legislation at all times.
  • Liaise with internal departments and third-party service providers as necessary.
Requirements
  • Must have an interest and understanding of general HR policies and procedures.
  • Must possess solid verbal, written, interpersonal, and telephone communication skills.
  • Be able to multitask yet remain detailed-oriented with sound time management skills.
  • Experience with Workday, Service Now, and Darwin is desirable.
", "lang_code": "en-US"}