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Business Operations Manager

2 months ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom North East Ambulance Service NHS Foundation Trust Full time
Job Description

North East Ambulance Service NHS Foundation Trust is seeking a highly skilled and experienced Business Operations/Delivery Manager to join our team.

Key Responsibilities:

  • Lead the planning and scheduling of resources to ensure efficient service delivery.
  • Take tactical decisions to correct performance metrics that fall outside agreed operational thresholds.
  • Make effective decisions on behalf of the Trust that affect patient care, the public, staff, and the Service.
  • Act as a role model leader by demonstrating effective and appropriate behaviours in day-to-day operations and in high-risk situations.
  • Lead and regulate internal/external performance/surge conference calls to ensure all contributors to service delivery are fully briefed.
  • Identify potential projects/efficiencies/gaps and task service lines to address issues.
  • Provide information on service performance, working with the Performance team and EOC staff.

Requirements:

  • Master's Degree or equivalent post-graduate qualification level or demonstrate an equivalent level of experience and ongoing CPD.

About the Role:

The Business Operations/Delivery Manager will play a critical role in ensuring the efficient delivery of services across the Trust. The successful candidate will have a strong background in business operations and delivery, with experience in leading teams and making strategic decisions.

What We Offer:

As a Business Operations/Delivery Manager with North East Ambulance Service NHS Foundation Trust, you will have the opportunity to work in a dynamic and challenging environment, with a focus on delivering high-quality services to our patients and communities.

Why Join Us:

We value and respect the diversity of our employees and welcome applications from people from all backgrounds. We are committed to creating an inclusive and supportive work environment, where everyone has the opportunity to thrive.

How to Apply:

If you are a motivated and experienced Business Operations/Delivery Manager looking for a new challenge, please submit your application.