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TSS Operations Coordinator

2 months ago

London, Greater London, United Kingdom University of Bristol Full time

Job Summary

The University of Bristol is seeking a highly organized and detail-oriented individual to join our Temporary Staffing Service (TSS) team as an Administrator. As the first point of contact for the service, you will be responsible for providing exceptional customer service and support to internal and external stakeholders.

Key Responsibilities

  • Provide administrative support to the TSS team, including data entry, record-keeping, and reporting.
  • Manage a high volume of calls and emails, responding to queries and resolving issues in a timely and professional manner.
  • Collaborate with managers and workers to fill roles to tight deadlines, ensuring seamless service delivery.
  • Develop and maintain strong relationships with internal and external stakeholders, including university staff and external agencies.
  • Contribute to the development and implementation of process improvements to enhance the efficiency and effectiveness of the TSS service.

Requirements

  • Strong communication and customer service skills, with the ability to work with diverse stakeholders.
  • Administrative experience in a busy office environment, with a proven track record of delivering high-quality results under pressure.
  • Excellent organizational and time management skills, with the ability to prioritize tasks and manage competing demands.
  • Flexibility and adaptability, with a willingness to work in a fast-paced and dynamic environment.
  • Commitment to delivering a high-quality service, with a focus on continuous improvement and excellence.

What We Offer

The University of Bristol offers a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are a motivated and organized individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.