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Quality Assurance Manager

2 months ago


Blackburn, Blackburn with Darwen, United Kingdom Chubb Fire & Security Group Full time
About the Role

Chubb Fire & Security Group has an exciting opportunity for a skilled Quality Assurance Manager to join our Fire Consultancy division on a full-time, permanent basis.

This is a hybrid working opportunity where you will be based within commutable distance of our Blackburn office. Some travel throughout the UK will be required.

About Us

Chubb Fire & Security Group has been protecting people and assets worldwide for over 200 years. We provide essential and innovative security systems, equipment, and services, including digital CCTV surveillance, intruder alarms, fire detection, and suppression systems. Our customers range from local independent businesses to many of the FTSE 100 companies, and our team is extensive, with a dynamic group of over 13,000 employees globally.

Our Culture and What We Offer

We are committed to continually developing and innovating to grow together as your career unfolds. As part of the global API Group, we join a family of organizations where leadership and leadership development is our most powerful strategic advantage and the best way to invest in our people.

Key Responsibilities

  • Drive quality through the management of the validation process for our Fire Consultancy division.
  • Technical validation of reports and support to our nationally based Risk Assessors, sales team, and customers.
  • Manage the validation matrix for Assessors in relation to qualifications and ability mentor and coach Risk Assessors in the field.
  • Creation and distribution of Technical Bulletins.
  • Manage, maintain, and update report templates within our BORIS system.
  • Action any customer queries in relation to technical aspects.
  • Build strong, credible relationships with internal and external customers.
  • Carry out at least one FRA per month.

Requirements

  • Hold accreditations with either IFE or IFSM with demonstratable experience in completing Fire Risk Assessments.
  • Ability to drive quality through effective people management and coaching to a large team of national Fire Risk Assessors.
  • Up-to-date with fire legislation.
  • Strong Administrator/IT skills.
  • Excellent communication (verbal and written) skills.
  • Hold a current UK driving license.