Administrative Support Specialist

2 months ago


Winchester, Hampshire, United Kingdom Mid Hampshire Healthcare Ltd Full time

About the Role

Mid Hampshire Healthcare Ltd is seeking an experienced Administrative Support Specialist to join our team as a Proactive Care Team Coordinator. This is a fixed-term contract for 12 months, providing administrative support to our PCT Nursing team who deliver proactive clinical support to vulnerable patients and those with complex physical or mental health needs.

Main Responsibilities

  • Manage and triage incoming referrals into the Proactive Care Team
  • Book and plan clinical appointments for home visits
  • Update clinical notes and prepare documentation for Nurse Appointments
  • Complete onward community referrals as required
  • Provide advice and signposting to service users, carers, and professionals
  • Coordinate clinical attendance at Practice White Board Meetings
  • Support the clinical team with administrative tasks and meeting minutes
  • Complete audits as required
  • Ensure allocated patients can access services available in the community
  • Review all elderly/complex patients post-discharge notifications to identify those requiring a community follow-up
  • Ensure clinical team adherence to the Lone Worker policy

About Us

Mid Hampshire Healthcare Ltd is a GP Federation created in 2014, covering the Winchester and Andover regions of Hampshire. Our vision is to enhance the delivery of healthcare services for the 220,000+ patients within our local area and in partnership with our 18 Member Practices and 4 PCNs. We develop and deliver Primary Care and Community services across Hampshire, striving to deliver the highest standards of care and have the patient at the centre of the services we provide.



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