Sherborne Crew Team Lead
3 weeks ago
We are seeking a highly motivated and experienced Crew Team Leader to join our team at FatFace Sherborne. As a key member of our management team, you will play a vital role in ensuring the safe and efficient running of the store, while delivering exceptional customer service and driving sales.
Key Responsibilities- Provide exceptional customer service, utilising your knowledge to help customers find the best products to suit their needs.
- Resolve customer issues effectively and efficiently, ensuring a positive experience for all customers.
- Process POS transactions and maintain a high level of customer satisfaction at the tills.
- Build loyalty and drive sales through effective use of our loyalty programme.
- Delegate tasks and demonstrate leadership skills to team members, while maintaining a high level of store standards.
- Analyse data and make informed decisions to drive commercial success.
- Ensure the store is visually appealing, maintaining company standards through product presentation, replenishment, and store housekeeping.
- Safeguard the business by ensuring full compliance with policy, procedure, loss prevention, and health & safety.
- Proven ability to lead a team and demonstrate leadership skills.
- Experience in a customer service environment, with a strong focus on sales and customer satisfaction.
- Proven experience with POS management, daily banking procedures, and meeting deadlines.
- Excellent interpersonal, organisational, and communication skills.
- A collaborative and positive attitude, with a can-do approach.
- Ability to work productively in a high-pressure environment, with a strong focus on customer satisfaction.
- 25 days holiday plus bank holidays.
- Generous monthly discount allowance.
- Perkbox, our online platform offering amazing discounts, home workouts, and wellbeing content.
- THRIVE, our learning management system, with access to thousands of learning resources.
- Dental insurance (employee-funded).
- Pension scheme.
- EAP support, available 24/7.
- Sick pay allowances.
- Sabbatical leave, in line with service.
- Enhanced family-friendly policies, including maternity leave.
- Refer a friend scheme.
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Assistant Manager
1 week ago
Sherborne, Dorset, United Kingdom Crew Clothing Full timeAbout the RoleWe are seeking an experienced Assistant Manager to join our team at Crew Clothing in Sherborne. As a key member of our store management team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining exceptional visual merchandising standards.Key ResponsibilitiesAssist the store manager in achieving...
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Assistant Manager
1 week ago
Sherborne, Dorset, United Kingdom Crew Clothing Full timeAbout the RoleWe are seeking an experienced Assistant Manager to join our team at Crew Clothing in Sherborne. As a key member of our store management team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining exceptional visual merchandising standards.Key ResponsibilitiesAssist the store manager in achieving...
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Sherborne Crew Team Lead
4 weeks ago
Sherborne, Dorset, United Kingdom FatFace Full timeAbout the RoleWe are seeking a highly motivated and experienced Crew Team Lead to join our team at FatFace in Sherborne. As a key member of our management team, you will play a vital role in ensuring the safe and efficient running of the store, while delivering exceptional customer service and driving sales.Key ResponsibilitiesCustomer Service Excellence:...
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Sherborne Crew Team Lead
4 weeks ago
Sherborne, Dorset, United Kingdom FatFace Full timeAbout the RoleWe are seeking a highly motivated and experienced Crew Team Lead to join our team at FatFace in Sherborne. As a key member of our management team, you will play a vital role in ensuring the safe and efficient running of the store, while delivering exceptional customer service and driving sales.Key ResponsibilitiesCustomer Service Excellence:...
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Sherborne Crew Team Lead
3 weeks ago
Sherborne, Dorset, United Kingdom FatFace Full timeAbout the RoleWe are seeking a highly motivated and experienced Crew Team Leader to join our team at FatFace Sherborne. As a key member of our management team, you will play a vital role in ensuring the safe and efficient running of the store, while delivering exceptional customer service and driving sales.Key ResponsibilitiesProvide exceptional customer...
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Sherborne Crew Team Lead
3 weeks ago
Sherborne, Dorset, United Kingdom FatFace Full timeAbout the RoleWe are seeking a highly motivated and experienced Crew Team Leader to join our team at FatFace Sherborne. As a key member of our management team, you will play a vital role in ensuring the safe and efficient running of the store, while delivering exceptional customer service and driving sales.Key ResponsibilitiesProvide exceptional customer...
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Sherborne Crew Team Lead
6 days ago
Sherborne, Dorset, United Kingdom FatFace Full timeRole OverviewAs a Crew Team Leader at FatFace, you will be part of the management team and will have a clearly defined set of roles and responsibilities to ensure the safe running of the store, managing the team and ensuring we always deliver the best service.Key ResponsibilitiesProvide exceptional customer service, utilising your knowledge to help customers...
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Sherborne Crew Team Lead
2 weeks ago
Sherborne, Dorset, United Kingdom FatFace Full timeRole OverviewAs a Crew Team Leader at FatFace, you will be part of the management team and will have a clearly defined set of roles and responsibilities to ensure the safe running of the store, managing the team and ensuring we always deliver the best service.Key ResponsibilitiesProvide exceptional customer service, utilising your knowledge to help customers...
-
Sherborne Crew Team Lead
2 weeks ago
Sherborne, Dorset, United Kingdom FatFace Full timeRole OverviewAs a Crew Team Leader at FatFace, you will be part of the management team and will have a clearly defined set of roles and responsibilities to ensure the safe running of the store, managing the team and ensuring we always deliver the best service.Key ResponsibilitiesProvide exceptional customer service, utilising your knowledge to help customers...
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Sherborne Crew Team Lead
6 days ago
Sherborne, Dorset, United Kingdom FatFace Full timeRole OverviewAs a Crew Team Leader at FatFace, you will be part of the management team and will have a clearly defined set of roles and responsibilities to ensure the safe running of the store, managing the team and ensuring we always deliver the best service.Key ResponsibilitiesProvide exceptional customer service, utilising your knowledge to help customers...
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Executive Director
4 weeks ago
Sherborne, Dorset, United Kingdom The Sherborne Full timeAbout The SherborneThe Sherborne is a newly established arts destination, funded by the exceptional generosity of Michael and Sally Cannon. Set within the beautifully restored Grade 1 Georgian Sherborne House, The Sherborne offers a multifunction art gallery and studio space, a state-of-the-art Pavilion for events, performances, and film, a restaurant, bar,...
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Executive Director
4 weeks ago
Sherborne, Dorset, United Kingdom The Sherborne Full timeAbout The SherborneThe Sherborne is a newly established arts destination, funded by the exceptional generosity of Michael and Sally Cannon. Set within the beautifully restored Grade 1 Georgian Sherborne House, The Sherborne offers a multifunction art gallery and studio space, a state-of-the-art Pavilion for events, performances, and film, a restaurant, bar,...
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Executive Director
4 weeks ago
Sherborne, Dorset, United Kingdom The Sherborne Full timeAbout The SherborneThe Sherborne is a newly established arts destination, funded by the exceptional generosity of Michael and Sally Cannon. Set within the beautifully restored Grade 1 Georgian Sherborne House, The Sherborne offers a multifunction art gallery and studio space, a state-of-the-art Pavilion for events, performances, and film, a restaurant, bar,...
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Chief Executive Officer
3 weeks ago
Sherborne, Dorset, United Kingdom The Sherborne Full timeAbout The SherborneThe Sherborne is a newly established arts destination, funded by the exceptional generosity of Michael and Sally Cannon. Set within the beautifully restored Grade 1 Georgian Sherborne House, The Sherborne offers a multifunction art gallery and studio space, a state-of-the-art Pavilion for events, performances, and film, a restaurant, bar,...
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Chief Executive Officer
3 weeks ago
Sherborne, Dorset, United Kingdom The Sherborne Full timeAbout The SherborneThe Sherborne is a newly established arts destination, funded by the exceptional generosity of Michael and Sally Cannon. Set within the beautifully restored Grade 1 Georgian Sherborne House, The Sherborne offers a multifunction art gallery and studio space, a state-of-the-art Pavilion for events, performances, and film, a restaurant, bar,...
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Facilities Manager
2 weeks ago
Sherborne, Dorset, United Kingdom Sherborne School Full timeAbout Sherborne Sports CentreSherborne Sports Centre is a state-of-the-art facility located in the heart of Sherborne, providing a range of sports and fitness activities for students and staff at Sherborne School and Sherborne Prep School, as well as members of the Sherborne Community.Job SummaryWe are seeking a highly motivated and organized individual to...
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Facilities Manager
2 weeks ago
Sherborne, Dorset, United Kingdom Sherborne School Full timeAbout Sherborne Sports CentreSherborne Sports Centre is a state-of-the-art facility located in the heart of Sherborne, providing a range of sports and fitness activities for students and staff at Sherborne School and Sherborne Prep School, as well as members of the Sherborne Community.Job SummaryWe are seeking a highly motivated and organized individual to...
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Facilities Manager
2 weeks ago
Sherborne, Dorset, United Kingdom Sherborne School Full timeSherborne Sports Centre is a state-of-the-art facility located in the heart of Sherborne, offering a range of sports and fitness activities for students and staff of Sherborne School and Sherborne Prep School, as well as members of the Sherborne Community. The Duty Officer will be responsible for the day-to-day operation of the Sports Centre and junior...
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Facilities Manager
2 weeks ago
Sherborne, Dorset, United Kingdom Sherborne School Full timeSherborne Sports Centre is a state-of-the-art facility located in the heart of Sherborne, offering a range of sports and fitness activities for students and staff of Sherborne School and Sherborne Prep School, as well as members of the Sherborne Community. The Duty Officer will be responsible for the day-to-day operation of the Sports Centre and junior...
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Executive Director of Arts and Culture
2 weeks ago
Sherborne, Dorset, United Kingdom The Sherborne Full timeAbout The SherborneLocated within the beautifully restored Grade 1 Georgian Sherborne House, The Sherborne offers a multifunctional art gallery and studio space, a state-of-the-art Pavilion for events, performances, and film, a restaurant, bar, shop, workspace, and a sculpture garden in a natural amphitheatre.We are planning to add a community and...