Senior Technical Lead

7 days ago

Newport, Newport, United Kingdom expand group Full time

**About the Role**

We are seeking a highly skilled and experienced Senior Technical Lead to join our team at Expand Group. As a key member of our engineering team, you will be responsible for leading the installation, troubleshooting, and repair of our capital equipment.

**Key Responsibilities:**

  • Act as the primary point of contact for our customers and internal teams.
  • Provide exceptional customer service by navigating customer issues, coordinating inquiries, and escalating requests to the appropriate team or manager.
  • Perform installations, troubleshooting, and repairs on our equipment, ensuring optimal performance and efficiency.
  • Drive day-to-day activities by coordinating responses to various tasks and projects.
  • Occasional travel may be required for training or customer-related activities.

**Requirements:**

  • Degree in a technical field, such as electronics, physics, or chemistry.
  • Several years of experience in servicing capital equipment, preferably in the semiconductor industry.
  • Proven leadership experience, with the ability to demonstrate expertise in leading a team.
  • Excellent interpersonal skills and a strong, enthusiastic personality.
  • Right to work in the UK.

**What We Offer:**

As a Senior Technical Lead at Expand Group, you will have the opportunity to work with a world-class team, gain access to cutting-edge facilities, and enjoy excellent career progression opportunities.

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