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Senior Technical Specialist

2 months ago

Newport, Newport, United Kingdom expand group Full time

**About the Role**

We are seeking a highly skilled and experienced **Senior Technical Specialist** to join our team at Expand Group. As a key member of our technical team, you will be responsible for providing exceptional technical support and guidance to our clients in the semiconductor industry.

**Key Responsibilities:**

  • Act as the primary point of contact for our clients, providing technical expertise and support to ensure their equipment is running smoothly.
  • Coordinate with our team to resolve technical issues and implement solutions to prevent future problems.
  • Perform installations, troubleshooting, and repairs on our equipment, ensuring minimal downtime and maximum efficiency.
  • Develop and maintain strong relationships with our clients, understanding their needs and providing tailored solutions to meet their requirements.
  • Collaborate with our sales team to identify new business opportunities and provide technical support to drive sales growth.

**Requirements:**

  • **Degree in a Technical Field:**** Electronics, Physics, or Chemistry, or a related field.
  • **Experience in Servicing Capital Equipment:**** Several years of experience in servicing and maintaining complex equipment, preferably in the semiconductor industry.
  • **Leadership Skills:**** Proven ability to lead and manage technical teams, with a strong focus on customer satisfaction and technical excellence.
  • **Interpersonal Skills:**** Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • **Right to Work:**** Eligibility to work in the UK.

**What We Offer:**

As a Senior Technical Specialist at Expand Group, you will have the opportunity to work with a leading company in the semiconductor industry, gaining access to world-class facilities and excellent career progression opportunities.