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Care Coordinator/Project Manager
2 months ago
About the Role
We are seeking a highly motivated and enthusiastic individual to join our team as a Care Coordinator/Project Manager for Refugee and Migrant Outreach. This is an exciting opportunity to work with asylum seekers and refugees, addressing health inequalities and developing strategies for effective engagement with underrepresented groups.
Key Responsibilities
- Deliver health-related casework support to asylum seekers living in asylum contingency hotels, working closely with the Asylum Contingency Hotels team.
- Provide expert casework input and advocacy into high-risk or complex cases across Afghan Resettlement, Homes for Ukraine, and NRPF teams.
- Build trust in the health and social care system for new and established refugee and migrant communities in Islington through engagement and information provision.
- Gather insights into barriers to accessing services and help advocate for action to support the improved wellbeing for asylum seekers, refugees, and people with NRPF.
- Enable effective communication between agencies to maximise existing referral and assessment pathways, while identifying gaps in provision.
- Attend events, workshops, and meetings within the community and at the asylum hotel to share learning and contribute to the overall casework response.
About Us
Islington GP Federation is a growing organisation representing 31 practices, established as a leader in new ways of working, including running Islington's extended access primary care services (I: HUB) and supporting the Islington Primary Care Networks (PCNs). Our current range of services includes the Extended Access Service, I: HUB, Community Ear, Nose, and Throat (ENT), Integrated Community Gynaecology, practice-based pharmacists, and a range of practice support mechanisms.
We work closely with a range of partners, including the regional commissioning group, NHS England, Healthy London Partnership, Public Health, local hospitals, and the London Borough of Islington.
Key Working Relationships
- Asylum seekers, refugees, and migrants in Islington who are referred to or supported by the NRPF, Refugee and Migrant Service.
- Health Watch Islington, to ensure access to health and care services.
- Outreach Health Service (South Islington) - a primary care-led service based in the Asylum Seeker hotels providing holistic healthcare assessments to residents.
- C&I Mental Health Trust Talking Therapies Service - a fast-track service for residents with immediate mental health care needs.
Internal Relationships
- The NRPF Refugee and Migrant Service, delivering resettlement services and other humanitarian housing responses in Islington.
- Adult Social Care and Mental Health Services in Islington, responsible for meeting care and support needs of residents.
- The Homes and Neighbourhoods department, meeting the housing needs of people who are homeless or at risk of homelessness.
External Relationships
- The Home Office and the Home Office subcontracted partners responsible for asylum contingency hotels and asylum dispersal accommodation in Islington.
- VCS organisations commissioned by the NRPF, Refugee and Migrant Service to deliver integration and wellbeing support in Islington.
- Islington's 31 GP practices, including links with clinical and non-clinical staff in the 5 primary care networks (PCNs).
Leadership and Governance
The postholder is accountable to the NRPF, Refugee and Migrant Service and NCL and ICB, and will be required to evidence work undertaken to address health inequalities and the outcomes achieved as a result.
The postholder has autonomy to use their experience and professional judgement to deliver new and innovative approaches to existing challenges, making informed recommendations about how identified issues can best be addressed.
Training and Support
It is expected that the postholder will share learning from the project with partners and will help run training or information sessions as appropriate/required.
