Deputy Operations Manager

4 days ago


Eastbourne, East Sussex, United Kingdom SuperCare Residential Full time
Job Summary

We are seeking a highly skilled and experienced Deputy Manager to lead the operations of our residential children's home in Eastbourne. As a key member of our team, you will work closely with the Registered Manager to oversee the existing staff and resources, ensuring the safety and well-being of young people and meeting the service's goals.

Key Responsibilities
  • Assist the Registered Manager in managing the service's workforce and resources, promoting and safeguarding the welfare of young people in our care.
  • Support and manage staff to enable them to meet the needs of young people, including direct work and supervision.
  • Deputize in the absence of the Registered Manager, ensuring continuity of service delivery.
  • Manage child protection concerns and complaints, working in partnership with other professionals to achieve the best outcomes for young people.
  • Ensure resources are allocated appropriately, and financial records are accurately maintained.
Requirements
  • A good standard of literacy and numeracy.
  • NVQ 3 / Level 3 Diploma in Residential Childcare (or equivalent).
  • Residential experience, with a strong understanding of the needs of young people who have experienced trauma.
  • Excellent team building and supervision skills, with the ability to communicate effectively both verbally and in writing.
  • Good organizational skills, with a focus on delivering high-quality services.
What We Offer
  • A competitive salary, with opportunities for career development and progression.
  • A comprehensive benefits package, including private health insurance and 24/7 GP access.
  • A pension plan with Nest, and access to our company bonus scheme.
  • Professional development opportunities, including fully-paid support to complete your Level 3 and Level 5 NVQ's.


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