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Accommodation Office Team Leader

2 months ago

Nottingham, Nottingham, United Kingdom greene king Full time
Company Overview

At Greene King, we're passionate about delivering exceptional experiences for our customers. As a Team Leader in our Accommodation Office, you'll play a vital role in ensuring our guests receive a warm welcome and outstanding service.

Key Responsibilities
  1. Lead by Example: Demonstrate exceptional customer service skills and set the standard for your team.
  2. Deputise for Management: Take charge in the absence of management and resolve any issues that may arise.
  3. Team Coordination: Help organise and coordinate the team during busy shifts to ensure seamless service.
  4. Bar Safety and Cleanliness: Ensure the bar is always safe, legal, and clean, and address any issues promptly.
What We're Looking For
  1. Attention to Detail: Ensure every pint is poured to perfection and every customer receives a great experience.
  2. Role Model: Be a positive influence on the team, demonstrating excellent service skills and a warm welcome.
  3. Adaptability: Think on your feet and adapt to challenges during busy shifts.
  4. Team Player: Collaborate with your team to deliver exceptional service and ensure a positive experience for our guests.
Benefits

We offer a competitive salary, pension contribution, and a range of benefits, including:

  1. Discounts on food and drink across our brands.
  2. Free employee assistance program.
  3. Retail discounts and exclusive offers.