Team Leader

2 months ago

Glasgow, Glasgow City, United Kingdom Card Factory Full time

About the Role

We are seeking a highly motivated and experienced Team Leader to join our Card Factory family. As a Team Leader, you will play a key part in driving the success of our stores by supporting your Store Manager in achieving commercial growth and developing a team culture that puts the customer at the heart of everything we do.

Key Responsibilities

  • Support the Store Manager in achieving commercial growth and developing a team culture that prioritizes customer experience and operational excellence.
  • Lead the store team in the absence of the Store Manager, ensuring that high standards and exceptional service are delivered every day.
  • Review store performance data to identify areas for improvement and implement strategies to drive growth and efficiency.
  • Develop and maintain a positive and inclusive team culture that fosters collaboration and open communication.
  • Work closely with the Store Manager to develop and implement business plans that align with company goals and objectives.

About the Company

Card Factory is the UK's leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. We are committed to delivering exceptional customer experiences and driving business growth through innovation and excellence.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A collaborative and supportive work environment.
  • Access to training and development programs to enhance your skills and knowledge.
  • A range of employee benefits, including a colleague discount scheme and access to financial wellbeing support.

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