Customer Service Coordinator

1 week ago

Gravesend, Kent, United Kingdom Huntress Full time

{"h1": "Customer Service Scheduler", "p": "At Huntress Search Ltd, we're seeking a highly organized and proactive Customer Service Scheduler to join our client's growing team. As a key member of their operations, you'll interact daily with clients and field engineers to ensure seamless service delivery and customer satisfaction.", "ul": [{"li": "Be the first point of contact for all customers, providing exceptional communication and resolving any issues promptly."}, {"li": "Schedule and manage jobs for field engineers efficiently, ensuring timely completion and customer delight."}, {"li": "Maintain accurate Health & Safety documentation and liaise with suppliers to ensure timely delivery of parts."}, {"li": "Collaborate with the team to maintain a positive image of the company through excellent customer communication and service."}], "h2": "What We're Looking For", "ul": [{"li": "Experience with CRM systems and a self-starter who learns quickly and adapts to change."}, {"li": "Highly organized with excellent attention to detail, strong customer service and communication skills."}, {"li": "Ability to handle pressure and multitask, with a positive, can-do attitude and a team player mindset."}], "h2": "What We Offer", "ul": [{"li": "A challenging and rewarding role in a growing company with opportunities for personal development across various areas."}, {"li": "A supportive, flexible, and inspiring workplace with a company that truly values ethical practices and customer satisfaction."}, {"li": "Enthusiastic and collaborative colleagues who share our commitment to excellence and customer delight."}]

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