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Retail Store Manager

2 months ago

Hampden Park, United Kingdom Cats Protection Full time
About the Role

Cats Protection is seeking a highly skilled and experienced Retail Store Manager to lead our team of employees and volunteers in one of our charity shops. As a key member of our retail operation, you will be responsible for driving sales growth, managing shop operations, and developing a high-performing team.

Key Responsibilities
  • Lead and manage a team of employees and volunteers to achieve sales targets and operational excellence
  • Develop and implement strategies to drive sales growth and improve shop performance
  • Manage shop operations, including inventory management, visual merchandising, and customer service
  • Recruit, train, and develop a high-performing team to achieve business objectives
  • Monitor and control shop expenses, ensuring profitability and efficiency
  • Collaborate with the retail team to achieve business objectives and share best practices
Requirements
  • Proven experience in retail management, with a track record of driving sales growth and improving shop performance
  • Excellent leadership and management skills, with the ability to motivate and develop a team
  • Strong commercial awareness and analytical skills, with the ability to interpret sales data and make informed decisions
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, volunteers, and customers
  • Ability to work independently and as part of a team, with a flexible and adaptable approach to work
What We Offer
  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • The chance to work for a leading animal welfare charity and make a real difference to the lives of cats and their owners