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Front of House Team Lead

2 months ago


Kenilworth West Midlands, United Kingdom The Cross Full time

Job Overview:

The Cross, a Michelin Star restaurant in Kenilworth, is seeking a highly skilled and experienced Assistant Restaurant Manager to join our team. As a key member of our management team, you will play a crucial role in overseeing the entire Front of House (FOH) operation, ensuring exceptional customer service and driving the ongoing success of our business.

Key Responsibilities:

  • Assist the Chef Patron and Restaurant Manager in overseeing the FOH operation, including managing a small team of staff.
  • Continuously drive and maintain the success of our well-established business, identifying areas for improvement and implementing effective solutions.
  • Develop and maintain a positive and productive team culture, ensuring staff are educated and motivated to deliver exceptional service.
  • Collaborate with the management team to achieve business objectives and implement strategies to drive growth and profitability.

Requirements:

  • Proven experience in a similar role, preferably in a high-end restaurant environment.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Strong problem-solving and analytical skills, with the ability to identify and implement effective solutions.
  • Knowledge of restaurant operations, including FOH management, customer service, and staff development.