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Care Coordinator
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Southport, Sefton, United Kingdom Helping Hands Full timeAbout the RoleWe are seeking a highly skilled and dedicated Care Coordinator to join our team at Helping Hands. As a Care Coordinator, you will play a vital role in supporting our Registered Care Manager in delivering exceptional care and support to our customers and carers within the local community.Key ResponsibilitiesSupport the Branch Care Manager in...
Care Coordinator
2 months ago
We are seeking a highly skilled and experienced Care Coordinator to join our team at Helping Hands. As a Care Coordinator, you will play a vital role in supporting our Registered Care Manager with recruitment, business development, and ensuring we deliver the highest possible standard of care.
Key Responsibilities- Support the Branch Care Manager in providing care and support to our customers and carers within the local community.
- Ensure customers receive the highest standards of care and support through effective allocation of staff.
- Complete direct observations and supervisions for care teams within the correct timescales.
- Support the Branch Care Manager to maintain carer numbers by actively recruiting new team members and guiding them through the recruitment process.
- Reassess customers to ensure care plans are reflective of their needs and condition.
- Actively seek new business opportunities and support the commercial growth of the branch.
- Ensure the highest levels of customer service are always provided.
To be successful in this role, you will need to have a Level 3 Diploma in Adult Care or be willing to work towards achieving this. Additionally, you will need to have knowledge of regulatory requirements and best practice in line with CQC/CIW guidance and experience of working within the care sector at supervisory level. You will also need to have a full UK driving licence and access to your own vehicle.
What's in it for You?At Helping Hands, we recognize that running a branch is a lot of responsibility, and we have an excellent support network to assist you with all things HR, Compliance, and Business Development. You will have access to a wide range of benefits, including:
- Career progression opportunities
- 23 days annual leave, rising to 25 after 2 years of service
- Blue Light Card offering discounts from businesses and services
- Access to our employee assistance programme
- Support to complete nationally recognized qualifications
- Refer a friend scheme
- Annual salary review
We are committed to promoting a diverse and inclusive workforce, and we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy.
