Account Director

2 months ago

Southampton, Southampton, United Kingdom Robertson & Sumner Ltd Full time
Drive Sales Success and Deliver Exceptional Customer Service

We're seeking a highly motivated and results-driven Account Manager to join our dynamic team at Robertson & Sumner Ltd. As a key member of our sales team, you will play a critical role in driving sales success and delivering exceptional customer service to our clients.

Key Responsibilities:
  1. Collaborate with the Sales Team: Work closely with our sales team to achieve service and revenue targets, making significant contributions to our overall success.
  2. Manage Client Accounts: Manage a portfolio of accounts, ensuring timely renewal payments through various communication channels.
  3. Provide Exceptional Customer Service: Provide exceptional customer service to both internal and external customers through written and verbal contact.
  4. Build Strong Relationships: Build strong working relationships within client accounts, maximizing 'buy-in' potential through regular contact.
  5. Identify Cross- and Up-Sell Opportunities: Identify cross- and up-sell opportunities, pass qualified leads to relevant areas, and oversee their progress.
  6. Research and Establish Business Needs: Utilize internal and external databases to research and establish business needs for clients.
  7. Develop and Implement Account Strategies: Develop and implement individual account strategies to exceed client expectations.
  8. Manage Time Effectively: Manage time effectively to accomplish all tasks, including visits, calls, and research & development efforts.
  9. Maintain Accurate Records: Maintain accurate and comprehensive records of all account details in CRM systems.
  10. Produce Regular Reports: Produce regular reports for internal sales meetings, contributing to team success.
Requirements:
  • A' level education or equivalent, with GCSE level C or above in English and Mathematics.
  • Proven experience in selling/account management via telephone, including negotiation and objection handling.
  • Proficiency in using internal database systems and internet search engines for effective research.
  • Outstanding customer service skills, with a drive to consistently exceed expectations.
  • Strong team player with excellent communication skills, both verbal and written.
  • Highly motivated to meet and exceed targets within given deadlines.
  • Intermediate proficiency in Salesforce, Microsoft Word/Excel, and PowerPoint.

  • IT Account Director

    4 weeks ago

    Southampton, Southampton, United Kingdom Chapman Tate Associates Full time

    Senior IT Account ManagerChapman Tate Associates is seeking a seasoned Senior IT Account Manager to join our team. As a trusted advisor, you will work closely with our Solutions Consultants, Account Managers, and Sales representatives to identify growth opportunities with existing accounts.Key Responsibilities:Grow business by building trust and...

  • IT Account Director

    4 weeks ago

    Southampton, Southampton, United Kingdom Chapman Tate Associates Full time

    Senior IT Account ManagerChapman Tate Associates is seeking a seasoned Senior IT Account Manager to join our team. As a trusted advisor, you will work closely with our Solutions Consultants, Account Managers, and Sales representatives to identify growth opportunities with existing accounts.Key Responsibilities:Grow business by building trust and...

  • IT Account Director

    1 month ago

    Southampton, Southampton, United Kingdom Chapman Tate Associates Full time

    Senior IT Account ManagerChapman Tate Associates is seeking a seasoned Senior IT Account Manager to join our team. As a trusted advisor, you will work closely with our Solutions Consultants, Account Managers, and Sales representatives to identify growth opportunities with existing accounts.With a strong background in IT services, you will be responsible for...

  • IT Account Director

    1 month ago

    Southampton, Southampton, United Kingdom Chapman Tate Associates Full time

    Senior IT Account ManagerChapman Tate Associates is seeking a seasoned Senior IT Account Manager to join our team. As a trusted advisor, you will work closely with our Solutions Consultants, Account Managers, and Sales representatives to identify growth opportunities with existing accounts.With a strong background in IT services, you will be responsible for...

  • Amazon Account Director

    4 weeks ago

    Southampton, Southampton, United Kingdom ClickJobs Full time

    About the RoleThis is an exciting new opportunity to join a growing Amazon agency as an Account Director - Brand. As a key member of our team, you will be responsible for managing a portfolio of consumer goods clients, strategizing with clients to create bespoke Amazon account plans, and delivering against these plans while acting as an extension of their...

  • Amazon Account Director

    4 weeks ago

    Southampton, Southampton, United Kingdom ClickJobs Full time

    About the RoleThis is an exciting new opportunity to join a growing Amazon agency as an Account Director - Brand. As a key member of our team, you will be responsible for managing a portfolio of consumer goods clients, strategizing with clients to create bespoke Amazon account plans, and delivering against these plans while acting as an extension of their...

  • Account Director

    4 weeks ago

    Southampton, Southampton, United Kingdom Michael Page (UK) Full time

    About Our ClientOur client is a renowned not-for-profit organisation with a rich history spanning over a century.Job DescriptionWe are seeking an experienced Account Controller - Supply Chain to join our team. As a key member of our finance department, you will be responsible for leading the Accounts team and overseeing all accounting operations.Leadership...

  • Account Director

    4 weeks ago

    Southampton, Southampton, United Kingdom Michael Page (UK) Full time

    About Our ClientOur client is a renowned not-for-profit organisation with a rich history spanning over a century.Job DescriptionWe are seeking an experienced Account Controller - Supply Chain to join our team. As a key member of our finance department, you will be responsible for leading the Accounts team and overseeing all accounting operations.Leadership...

  • Account Development Director

    4 weeks ago

    Southampton, Southampton, United Kingdom Harrison Scott Associates Full time

    Unlock Business Growth OpportunitiesWe are seeking a skilled and ambitious Account Development Director to join our team at Harrison Scott Associates. As a key member of our sales team, you will be responsible for driving business growth and revenue expansion within our existing client base.Key Responsibilities:Identify and pursue new business opportunities...

  • IT Account Director

    1 month ago

    Southampton, Southampton, United Kingdom Chapman Tate Associates Full time

    Job Title: IT Account ManagerChapman Tate Associates is seeking a skilled IT Account Manager to join their team. As an IT Account Manager, you will play a key role in driving business growth by managing existing client relationships and identifying new opportunities.The RoleYou will be responsible for managing a portfolio of existing client accounts,...

  • IT Account Director

    1 month ago

    Southampton, Southampton, United Kingdom Chapman Tate Associates Full time

    Job Title: IT Account ManagerChapman Tate Associates is seeking a skilled IT Account Manager to join their team. As an IT Account Manager, you will play a key role in driving business growth by managing existing client relationships and identifying new opportunities.The RoleYou will be responsible for managing a portfolio of existing client accounts,...

  • IT Account Director

    3 weeks ago

    Southampton, Southampton, United Kingdom Chapman Tate Associates Full time

    Job Title:IT Account ManagerChapman Tate Associates is seeking a skilled IT Account Manager to join their team. As an IT Account Manager, you will play a key role in driving business growth by managing existing client relationships and identifying new opportunities.The RoleYou will be responsible for managing a portfolio of existing client accounts,...

  • IT Account Director

    4 weeks ago

    Southampton, Southampton, United Kingdom Chapman Tate Associates Full time

    Join Chapman Tate Associates in their exciting recruitment drive for a dynamic IT Account Manager. Our client, a leading Managed Service Provider, has experienced rapid growth through strategic acquisitions and expansion into Hosted Cloud, Infrastructure, and Cyber Security Solutions. As an IT Account Manager, you will play a pivotal role in driving business...

  • Account Director

    1 month ago

    Southampton, Southampton, United Kingdom Robertson & Sumner Ltd Full time

    Drive Sales Success and Deliver Exceptional Customer ServiceWe're seeking a highly motivated and results-driven Account Manager to join our dynamic team at Robertson & Sumner Ltd. As a key member of our sales team, you will play a crucial role in driving sales success and delivering exceptional customer service to our clients.Key Responsibilities:Collaborate...

  • Account Director

    1 month ago

    Southampton, Southampton, United Kingdom Robertson & Sumner Ltd Full time

    Drive Sales Success and Deliver Exceptional Customer ServiceWe're seeking a highly motivated and results-driven Account Manager to join our dynamic team at Robertson & Sumner Ltd. As a key member of our sales team, you will play a crucial role in driving sales success and delivering exceptional customer service to our clients.Key Responsibilities:Collaborate...

  • Senior Accountant

    3 weeks ago

    Southampton, Southampton, United Kingdom Butler Rose Full time

    Accounts Senior OpportunityWe are seeking an experienced Accounts Senior to join our team at Butler Rose. As an Accounts Senior, you will be responsible for preparing accounts for a portfolio of clients, including larger sole traders, partnerships, and limited companies.Key Responsibilities:Prepare accounts for clients, including larger sole traders,...

  • Account Director

    4 weeks ago

    Southampton, Southampton, United Kingdom Robertson & Sumner Ltd Full time

    Drive Sales Success and Deliver Exceptional Customer ServiceWe're seeking a highly motivated and results-driven Account Manager to join our dynamic team at Robertson & Sumner Ltd. As a key member of our sales team, you will play a crucial role in driving sales success and delivering exceptional customer service to our clients.Key Responsibilities:Collaborate...

  • Senior Accountant

    4 weeks ago

    Southampton, Southampton, United Kingdom Butler Rose Full time

    Accounts Senior OpportunityWe are seeking an experienced Accounts Senior to join our team at Butler Rose, a leading accountancy firm in Southampton. This is an exciting opportunity for a motivated and skilled professional to take on a challenging role and contribute to the success of our clients.Key Responsibilities:Prepare accounts for a portfolio of...

  • Senior Accountant

    4 weeks ago

    Southampton, Southampton, United Kingdom Butler Rose Full time

    Accounts Senior OpportunityWe are seeking an experienced Accounts Senior to join our team at Butler Rose, a leading accountancy firm in Southampton. This is an exciting opportunity for a motivated and skilled professional to take on a challenging role and contribute to the success of our clients.Key Responsibilities:Prepare accounts for a portfolio of...

  • Accounts Receivable Officer

    3 weeks ago

    Southampton, Southampton, United Kingdom CMA Recruitment Group Full time

    Accounts Receivable OfficerCMA Recruitment Group is currently working with a sizeable business who are looking to appoint an experienced Accounts Receivable Officer. This is an exciting opportunity for those with an ambition to progress in a dynamic and growing company. The successful candidate will be responsible for managing the company's debtor list and...