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Patient Services Coordinator

2 months ago

Stamford, Lincolnshire, United Kingdom Lakeside Healthcare Group Full time

About the Role

Lakeside Healthcare Group is seeking a highly skilled and organized Patient Services Advisor to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our patients, ensuring a smooth and efficient experience.

Key Responsibilities

  • Process appointment requests and manage patient schedules
  • Handle incoming calls and respond to patient inquiries
  • Manage patient registration and medical records
  • Perform administrative tasks, including data entry and filing
  • Maintain a clean and organized reception area

Requirements

  • Excellent customer service skills and a positive attitude
  • Experience working in a fast-paced environment and handling multiple tasks simultaneously
  • Strong communication and interpersonal skills
  • Ability to maintain confidentiality and handle sensitive information
  • Basic computer skills and knowledge of medical software

What We Offer

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

About Us

Lakeside Healthcare Group is a leading provider of healthcare services, committed to delivering high-quality care to our patients. We are a team of dedicated professionals who are passionate about making a difference in the lives of others.