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Service Advisor

2 months ago


Oldham, United Kingdom Auto Skills UK Full time

Job Summary:

We are seeking an experienced Service Advisor to join our team at Auto Skills UK. As a Service Advisor, you will play a crucial role in ensuring the smooth operation of our service department, providing exceptional customer service, and driving sales growth.

Key Responsibilities:

  • Take service department bookings and ensure efficient workshop loading.
  • Meet and greet service customers, identifying their service requirements and updating them on technical issues.
  • Deal with customer complaints in a professional and timely manner.
  • Seize opportunities for upselling products and services.

Requirements:

  • Previous experience as a Service Advisor in a similar industry.
  • Knowledge of Kerridge or similar DMS systems.
  • Ability to thrive in a fast-paced service environment.
  • Full clean UK driving license.

What We Offer:

As a Service Advisor at Auto Skills UK, you will have the opportunity to work with a dynamic team, develop your skills and knowledge, and contribute to the success of our business.