Retail Operations Supervisor
3 weeks ago
Retail Operations Supervisor (fixed-term)
At Center Parcs, we strive to ensure our guests enjoy a relaxing experience, knowing that all their needs are met. Our Retail division offers an exceptional shopping journey, featuring everything from daily essentials to delightful treats, toys, gifts, and apparel.
Each village hosts various retail outlets, including our exclusive supermarket and a dedicated sweet shop, alongside a children's toy store, a gift boutique, and a swimwear and accessories shop, all complemented by our clothing store.
Whether you explore our on-site supermarket filled with your favorite brands or indulge in our sweet shop, our retail teams are committed to providing memorable experiences and outstanding service throughout.
RETAIL OPERATIONS SUPERVISOR | £13.13 per hour
We are seeking a dynamic and engaging, service-focused individual to join our retail team as Retail Operations Supervisor.
In this role, you will assist in leading a team of staff to achieve financial objectives, service goals, and operational standards, while ensuring that our guests have a distinctive and memorable experience.
You should present a positive demeanor in both appearance and interaction, possess strong listening skills to address guest inquiries, and take ownership of any issues that arise. Additionally, you will be responsible for the management of Center Parcs retail outlets during your assigned shifts.
WORKING HOURS
This position is fixed-term.
You will be contracted to work 120 hours over a 4-week period on a flexible schedule. This means your workdays and hours may vary weekly, but you will always receive at least your contracted hours each period.
As our village operates year-round, your working hours will include weekends, public holidays, and holiday periods on a rotational basis.
ABOUT YOU
Essential qualifications:
Ability to foster relationships with colleagues and guests Background in retail or relevant customer service experience Proficient in computer usage and familiar with electronic point of sale systems Proven problem-solving skillsPreferred qualifications:
Familiarity with electronic point of sale systems Demonstrated experience in problem-solving Leadership experience in a team settingBENEFITS
Center Parcs offers a remarkable working environment with unique benefits. Here are just a few:
Colleague Bonus Scheme Pension Scheme with Life Assurance Recognition and Reward Scheme – offering a selection of Center Parcs and High Street vouchers Complimentary access to our leisure facilities Discounted Center Parcs holidays 20% discount in our dining and retail establishments Access to Perks at Work Portal - featuring a variety of retail and leisure discounts Employee Assistance Program - offering support for financial, health, and legal matters Excellent opportunities for career advancement and professional development with the chance to earn recognized qualifications-
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