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Property Manager

2 months ago


Canterbury, Kent, United Kingdom Connells Full time
About the Role

We are seeking a highly motivated Property Manager to join our Lettings Department in Canterbury. As a Property Manager, you will provide property management and tenancy support services to branches, landlords, and tenants.

Key Responsibilities
  • Act as a central point of contact managing the effective resolution of queries from clients and staff.
  • Provide expert advice to branch and customers, particularly in relation to the implications of relevant legislation.
  • Maintain a central register of contractors and ensure that they have the correct qualifications.
  • Oversee customer service, ensuring works and renewals are carried out in a timely manner and monitor chasing up invoices and inspection of works and Tenancy Agreements.
  • Monitor workloads to ensure that deadlines are met and service levels are adhered to.
  • Assist with complicated cases and tenancies, advising PC, Landlord, and Tenant of options, along with liaising with LSC and branch.
Requirements
  • Full UK Driving License and access to own vehicle.
  • Strong customer service skills and confident communicator.
  • Good team player.
  • Ability to stay calm under pressure.
  • Excellent negotiation and influencing skills.
  • Excellent planning and organisational skills.
  • Good analytical ability.
About Connells Group

Connells Group is one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing, and more.

Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.