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We are seeking a highly skilled and experienced Senior Sales Executive to join our team at Unicorn Resourcing Limited. As a Senior Sales Executive, you will be responsible for planning, executing, and managing direct sales activities within the healthcare sector, with a focus on the NHS.
Key Responsibilities- Customer Engagement & Account Management
- Maintain and develop existing and new customers through proactive, planned individual account support.
- Ensure widespread networking with key stakeholders/decision-makers to promote our brand and products through proactive, planned sales visits/appointments.
- Territory & Sales Management
- Work with the National Sales Manager to develop the regional territory plan and achieve the regional potential and sales targets.
- Generate and develop new opportunities, follow up on quotations and samples, and close new business, ensuring the CRM accurately reflects status.
- Be accountable for the region's revenue and capital pipelines, logging all information to ensure business support and deliver maximum potential from the opportunities in the region.
- Support regional forecasting with proactive CRM use and ongoing professional engagement with key stakeholders and decision-makers.
- Customer Service & Feedback
- Handle customer complaints efficiently and professionally, managing repair requests for minor faults.
- Provide full and precise feedback from customers on all aspects of our business activities, including complaints, satisfaction, and product improvements.
- Market & Competitor Analysis
- Monitor competitor activities, pricing, and strategies, and report on them when identified.
- Sales Data Management & Reporting
- Record all customer details and sales activities using company business systems (Excel, Outlook, CRM system) to align with the business's data extraction requirements.
- Additional Responsibilities
- Conduct product demonstrations, exhibitions, and sales presentations as needed.
- Prepare and submit accurate and timely reports, as requested by the National Sales Manager.
- Attend trade shows and events as required to promote our products.
- Proven experience in sales within the healthcare sector, particularly with the NHS.
- Strong networking skills with the ability to build and maintain relationships with key stakeholders.
- Proficiency in CRM systems, Excel, and Outlook.
- Excellent communication skills and a professional demeanor.
- Ability to manage a territory and achieve sales targets.