Team Leader

5 hours ago

Salisbury, Wiltshire, United Kingdom John Lewis Partnership Full time
Job Summary:

We are seeking a highly skilled and experienced Team Manager to join our team at Waitrose. As a Team Manager, you will be responsible for leading and developing a team of Partners to deliver exceptional customer service and drive sales growth.

Key Responsibilities:

  • Lead and motivate a team of Partners to achieve sales targets and deliver excellent customer service
  • Develop and implement effective strategies to drive sales growth and improve customer satisfaction
  • Manage and maintain a high-performing team, including recruitment, training, and performance management
  • Ensure compliance with company policies and procedures, including health and safety, security, and customer service standards
  • Collaborate with other departments to achieve business objectives and improve overall store performance

Requirements:

  • Proven experience of leading a team in a fast-paced, customer-focused environment
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team
  • Strong commercial acumen, with the ability to analyze sales data and develop effective strategies to drive growth
  • Ability to work flexibly, including evenings and weekends, and to adapt to changing priorities and deadlines
  • Commitment to delivering exceptional customer service and driving sales growth

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career development and progression
  • A supportive and collaborative team environment
  • Flexible working arrangements, including remote working options
  • A comprehensive training program to help you develop your skills and knowledge

About Us:

At John Lewis Partnership, we are committed to creating a positive and inclusive work environment that values diversity and promotes equality. We believe that everyone deserves to be treated with respect and dignity, and we are committed to creating a workplace that is free from harassment and bullying.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are passionate about delivering exceptional customer service and driving sales growth, we would love to hear from you.

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