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Junior Restaurant Manager

2 months ago

Bristol, Bristol, United Kingdom Wagamama Full time
Job Description

Job Title: Trainee Guest Services Manager

Company: Wagamama

Job Type: Full-time

Location: Bristol, UK

Job Summary

We are seeking a motivated and enthusiastic Trainee Guest Services Manager to join our team at Wagamama. As a Trainee Guest Services Manager, you will be responsible for supporting the management team in overseeing all aspects of our front of house operation.

Key Responsibilities
  • Support the management team in developing and implementing strategies to improve customer satisfaction and loyalty.
  • Assist in managing the front of house team, including training, coaching, and performance management.
  • Contribute to the development of menus, promotions, and marketing initiatives to drive sales and revenue growth.
  • Monitor and analyze sales data, customer feedback, and market trends to inform business decisions.
  • Collaborate with the kitchen team to ensure seamless service delivery and high-quality food presentation.
  • Manage inventory, supplies, and equipment to maintain efficient operations.
  • Develop and maintain relationships with suppliers, vendors, and partners to ensure smooth operations.
Requirements
  • 2+ years of experience in a similar role or a related field.
  • Strong leadership and communication skills, with the ability to motivate and inspire a team.
  • Excellent customer service skills, with a focus on delivering exceptional guest experiences.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • Strong analytical and problem-solving skills, with the ability to think critically and make informed decisions.
  • Proficiency in Microsoft Office and other relevant software applications.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.