IT Support Specialist

3 weeks ago


Cambridge, Cambridgeshire, United Kingdom The ONE Group Ltd Full time £25,000 - £29,000
Job Title: IT 1st Line Support

We are seeking an experienced IT Support Specialist to join our team at The ONE Group Ltd. As a key member of our IT department, you will be responsible for providing first and second line IT Support to internal users, monitoring the ticketing system, and contributing to infrastructure upgrade projects.

Key Responsibilities:
  • Provide first and second line IT Support to internal users
  • Monitor the ticketing system, prioritizing tickets as needed
  • Install and upgrade hardware and software
  • Ensure systems are secure and data protection policies are followed
Requirements:
  • Previous experience in IT Support, preferably with an MSP
  • Experience with Active Directory and Office 365
  • Valid driving license and access to a car

We are looking for a skilled and experienced IT Support Specialist who can provide excellent support to our internal users. If you have a passion for IT and a strong work ethic, we encourage you to apply for this exciting opportunity.



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