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Shift Manager

2 months ago

Liverpool, Liverpool, United Kingdom DPDGroup UK LTD Full time
Job Description

We are seeking experienced Operations Managers to join our team at DPDGroup UK LTD. As a Shift Manager, you will play a crucial role in ensuring the smooth operation of our depot, managing a team of drivers and warehouse operatives to deliver exceptional customer service.

Key Responsibilities:
  • Operations Management: Oversee the day-to-day operations of the depot, ensuring that all tasks are completed efficiently and effectively.
  • Team Management: Lead and motivate a team of drivers and warehouse operatives, providing guidance and support to ensure they are equipped to perform their roles.
  • Customer Service: Ensure that all customers receive a high-quality service, responding to queries and resolving issues in a timely and professional manner.
  • Performance Management: Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement strategies to enhance depot performance.
  • Compliance: Ensure that all depot operations are conducted in accordance with company policies and procedures, as well as relevant legislation and regulations.
Requirements:
  • Experience: Proven experience in a fast-paced operations environment, with a strong track record of managing teams and driving performance improvement.
  • Leadership Skills: Excellent leadership and communication skills, with the ability to inspire and motivate teams to achieve exceptional results.
  • Analytical Skills: Strong analytical skills, with the ability to interpret data and make informed decisions to drive business improvement.
  • Technical Skills: Proficient in the use of Google Chrome applications and other relevant software systems.
  • Core Values: Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring, and Accountability.
What We Offer:
  • Competitive Salary: A competitive salary and benefits package, including holiday trading, enhanced maternity and paternity package, and free life assurance.
  • Career Development: Opportunities for career development and progression, with a focus on promoting from within.
  • Recognition and Rewards: Recognition and rewards for outstanding performance, including milestone days off and discounted shopping from hundreds of retailers.