PCN Manager

We are seeking an experienced and skilled PCN Manager to join our team at Voyager Family Health. As a key member of our organization, you will play a vital role in leading and supporting the development of our Primary Care Network.

• Provide strategic transformation support and leadership to our Primary Care Network, working closely with member practices to break down challenges to implementation.
• Develop strong relationships and engage with a wide range of stakeholders to ensure collaborative approaches to service development and delivery.
• Manage agreed projects, focusing on developing partnerships across primary care, community services, social care, mental health, the voluntary sector, and secondary care.
• Disseminate new information across member practices and coordinate shared learning events, actively supporting integrated ways of working.
• Secure the PCN's resilience by actively seeking development opportunities and coordinating proposals.
• Recruit and integrate new roles into our primary care teams and act as line management for these new staff.

• Strategic understanding and experience of working in the NHS, with extensive knowledge and understanding of the roles of the NHS organization and of the primary care sector.
• Good practical and conceptual knowledge of healthcare improvement methods and practices.
• Experience of managing accounting procedures, including budget and cash flow forecasting.
• Experience of performance management, including appraisal writing, staff development, and disciplinary procedures.
• Experience of workforce planning, forecasting, and development.
• Experience of working at a senior level in a project and/or transformation and/or business management area.

• Understanding of the governmental policy direction for primary, community, and secondary care and as evidenced in the Five Year Forward View.
• Experience of developing primary care provision at scale, for example, working with a federation or within a collaboration of practices.
• Knowledge of the regulatory and contractual frameworks for contracts within primary care, for example, enhanced services QOF and the standard GP contract.
• Experience of successfully developing and implementing projects, including establishing working relationships with PCN stakeholders.
• Experience of identifying and interpreting governmental policy.

• Ability to follow legal, ethical, professional, and organizational policies/procedures and codes of conduct.
• Ability to use own initiative, discretion, and sensitivity.
• Able to get along with people from all backgrounds and communities, respecting lifestyles, and diversity.
• Flexible and cooperative.
• Ability to identify risk and assess/manage risk when working with individuals.
• Sensitive and empathetic in distressing situations.
• Able to provide leadership and to finish work tasks.
• Problem-solving and analytical skills.
• Ability to maintain confidentiality.
• Professional calm and efficient manner.
• Effective organizer, influencer, and networker.
• Knowledge of and ability to work to policies and procedures, including confidentiality, safeguarding, lone working, information governance, and health and safety.

• Good standard of education with excellent literacy and numeracy skills.
• Leadership and/or management qualification.