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Funeral Service Coordinator
2 months ago
We are seeking a skilled and compassionate Funeral Service Arranger to join our team at Dignity Plc. As a Funeral Service Arranger, you will play a vital role in ensuring that every goodbye is dignified and meaningful for our clients and their families.
Key Responsibilities- Client Support: Work closely with clients to arrange funerals, planning every personalized detail and offering a range of services and products to meet their needs.
- Communication: Communicate regularly with clients through various channels, ensuring that they receive the support and care they require.
- Administrative Duties: Accurately manage administrative tasks, communicate with stakeholders, and provide a high level of attention to detail.
- Training and Development: Willingness to train in Funeral Plan Consulting and support families in creating their bespoke funeral plans.
- Exceptional Communication Skills: Exceptional communication and administrative abilities, coupled with meticulous attention to detail, to ensure strict adherence to regulatory policies and procedures.
- Emotional Intelligence: Emotionally intelligent, taking pride in providing supportive customer care under sensitive circumstances.
- Reliability and Presentation: Reliable, well-presented, and aims for high standards in their job role.
- Community Focus: Enjoys being a part of their community.
- Customer Service: Committed to building relationships and has a passion for customer service.
- Annual Salary: £28,561.98 per annum.
- Holidays and Benefits: 22-25 Days Holiday + Bank Holidays, Pension Scheme, Life Assurance X2, Free Uniform Provided (Incl. Dry Cleaning), and other discretionary company discounts.
- Personal Development: Access to our internal apprentice & personal development schemes.
