Warehouse Coordinator
2 months ago
About Furniture Village
Furniture Village is a leading independent furniture retailer, renowned for its commitment to excellence and customer satisfaction.
Job Summary
We are seeking a highly organized and customer-focused individual to join our team as a Warehouse Coordinator. As a key member of our distribution team, you will be responsible for ensuring seamless customer fulfillment and efficient warehouse operations.
Key Responsibilities
- Administer all warehouse and distribution activities to support customer fulfillment
- Liaise with customers to arrange deliveries and resolve queries
- Manage supplier deliveries and returns, ensuring accurate processing and timely resolution
- Process balance payments and act on delivery incident reports
- Comply with health and safety and GDPR procedures
Requirements
- Genuine empathy and willingness to help
- Commitment and tenacity, owning issues and seeing them through to completion
- Punctuality, professionalism, and pragmatism
- Confidence in problem-solving
- A love of detail
- Accountability, holding high standards for yourself, your team, and the business
- A true team player, one who loves to have fun and get the job done
What We Offer
- Competitive package: £27,750 plus bonus
- Best-in-class perks: pension scheme, 24/7 medical support, health insurance, up to 33 days' holiday, Perkbox, and staff discount
- Excellence as standard: we do things the right way, not the easy way
- A culture of rewards: generous bonus structure
- Real progression opportunities: we set you up for success and love to fast-track promotions
- Award-winning business: the UK's leading independent furniture retailer, voted an Outstanding Place to Work and the Supreme Champion Family Business of the Year
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