Warehouse Coordinator

2 months ago


Bedford, Bedford, United Kingdom Furniture Village Full time

About Furniture Village

Furniture Village is a leading independent furniture retailer, renowned for its commitment to excellence and customer satisfaction.

Job Summary

We are seeking a highly organized and customer-focused individual to join our team as a Warehouse Coordinator. As a key member of our distribution team, you will be responsible for ensuring seamless customer fulfillment and efficient warehouse operations.

Key Responsibilities

  • Administer all warehouse and distribution activities to support customer fulfillment
  • Liaise with customers to arrange deliveries and resolve queries
  • Manage supplier deliveries and returns, ensuring accurate processing and timely resolution
  • Process balance payments and act on delivery incident reports
  • Comply with health and safety and GDPR procedures

Requirements

  • Genuine empathy and willingness to help
  • Commitment and tenacity, owning issues and seeing them through to completion
  • Punctuality, professionalism, and pragmatism
  • Confidence in problem-solving
  • A love of detail
  • Accountability, holding high standards for yourself, your team, and the business
  • A true team player, one who loves to have fun and get the job done

What We Offer

  • Competitive package: £27,750 plus bonus
  • Best-in-class perks: pension scheme, 24/7 medical support, health insurance, up to 33 days' holiday, Perkbox, and staff discount
  • Excellence as standard: we do things the right way, not the easy way
  • A culture of rewards: generous bonus structure
  • Real progression opportunities: we set you up for success and love to fast-track promotions
  • Award-winning business: the UK's leading independent furniture retailer, voted an Outstanding Place to Work and the Supreme Champion Family Business of the Year

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