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Client Relations Administrative Assistant

2 months ago


Doncaster, Doncaster, United Kingdom Andy File Associates Ltd Full time
Client Relations Administrative Assistant

Andy File Associates Limited operates as a Recruitment Agency representing our client for this permanent role.

Our client is a thriving communications firm with over 45 years of industry experience. Due to ongoing success and expansion, an additional role has opened within their established Customer Service Team.

Key Responsibilities:

  • Verify orders and ensure all information is accurate within the CRM system, making necessary adjustments.
  • Conduct daily audits on deliveries and collections.
  • Maintain the CRM for the assigned Sales Account Manager.
  • Deliver exceptional customer service through both inbound and outbound calls, as well as written correspondence.
  • Exhibit strong communication skills, taking personal accountability for providing superior customer service.
  • Demonstrate proficiency in IT, including Microsoft Teams and Excel.

Training and Benefits:

  • Comprehensive training will be provided on internal systems and product knowledge.
  • This is a permanent, full-time position, operating Monday to Friday.
  • Salary is based on National Living Wage, with negotiable options depending on experience.
  • Enjoy 20 days of annual leave plus statutory holidays, increasing to 25 days (pro rata).
  • Free parking is available.
  • Pension scheme and life insurance are included.