Reception Manager
1 week ago
We are seeking a highly organized and confident Reception Manager to join our luxury hotel in Devon. As an ambassador for the hotel and brand, you will be responsible for maintaining the highest standards of customer service and ensuring seamless daily operations at the front desk.
About the Role
- Oversee the daily operations of the front desk, ensuring exceptional customer experiences and maintaining a high level of organization.
- Act as an ambassador for the hotel and brand, promoting a positive image and building strong relationships with guests and colleagues.
- Provide exceptional customer service, responding to guest inquiries and resolving issues in a timely and professional manner.
- Maintain effective communication and working relationships with all hotel departments, ensuring seamless collaboration and a high level of service delivery.
Requirements
- At least 2 years' experience as a Reception Manager or in a similar role.
- Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
- Fluent in English, both written and spoken.
- A natural team leader, with the ability to motivate and inspire colleagues.
Company Benefits
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
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