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Reception Manager
2 months ago
Job Title: Reception Manager – Luxury Hotel
Job Summary:
We are seeking a highly organized and confident Reception Manager to join our team at a luxury hotel in Devon. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.
Key Responsibilities:
- Oversee the daily operations of the front desk and maintain high standards of service
- Act as an ambassador for the hotel and brand, promoting a positive image and reputation
- Provide exceptional customer service, responding to guest inquiries and resolving issues in a timely and professional manner
- Maintain effective communication and working relationships with all hotel departments
Requirements:
- At least 2 years' experience as a Reception Manager or in a similar role
- Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues
- Fluent in English, both written and spoken
- A natural team leader, with the ability to motivate and inspire others
Company Benefits:
- Competitive salary and benefits package
- Opportunities for career advancement and professional development