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Neighbourhood Response Officer

2 months ago

Stevenage, Hertfordshire, United Kingdom Reed Full time
Neighbourhood Response Officer Role

We are seeking a confident and customer-focused Neighbourhood Response Officer to join our team at Stevenage, covering the Hertfordshire and Essex region.

Key Responsibilities
  • Ensure that our estates are clean and safe by working collaboratively with other teams, external agencies, and residents.
  • Develop and deliver neighbourhood plans and local offers, as well as working with local resident groups to develop local community facilities, activities, and events.
  • Investigate breaches of tenancy and identify improvements through regular estate inspections.
Requirements
  • Sound experience in customer service and housing, with the ability to develop effective working relationships across Clarion and external agencies.
  • Confidence in working alone and exercising good judgement while being proactive and creative in finding solutions.
  • Ability to work to plans and targets, with a positive mindset and a commitment to delivering high-quality results.
What We Offer

We are dedicated to rewarding hard work and commitment, providing benefits that support you and your lifestyle. If you are a motivated and customer-focused individual who is passionate about making a difference in your community, we encourage you to apply for this exciting opportunity.

Please note that applicants will be required to travel regularly across the region and will need a vehicle they can use for work purposes. This post is subject to Enhanced Criminal Record Check Clearance.