Contract Facilities Officer

4 weeks ago


Stevenage, Hertfordshire, United Kingdom Service Care Solutions Ltd Full time
Job Title: Contract Facilities Officer

We are seeking a highly motivated and experienced Contract Facilities Officer to join our team at Service Care Solutions Ltd. As a key member of our team, you will be responsible for delivering a customer-focused housing management service to our community.

Key Responsibilities:
  • Deliver regular estate inspections and prioritise fire safety risk assessment follow-up work.
  • Work with local residents' groups to develop local community facilities, activities, and events as part of a neighbourhood plan and local offers.
  • Collaborate with local partners, such as safer neighbourhood teams, the voluntary sector, and youth services, on neighbourhood safety and ASB issues.
  • Carry out property and estate inspections and resolve any issues identified.
  • Conduct viewings and sign-ups or tenancy assignments.
  • Ensure tenants' properties and estates comply with legislation and agreed standards.
  • Work alongside the community to develop community-based solutions.
  • Serve relevant legal notices in accordance with policies and procedures.
Requirements:
  • Experience of providing good customer service.
  • Experience of dealing with customers in person.
  • Customer-focused.
  • Enjoys working with people in the community.
  • Confident and able to work alone.
  • Demonstrates the ability and motivation to learn quickly and achieve results.
  • Excellent communication skills.
  • Full driving licence with use of own vehicle.
  • Able to work early evenings and occasional weekends if required.
  • Enhanced DBS Required.

The pay range for this role is £21.00 per hour LTD company rate. The PAYE equivalent is £17.61 per hour, inclusive of holiday.



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