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Technician for Equipment Maintenance

3 months ago

London, Greater London, United Kingdom Hales Group Full time

Position Overview:
We are currently seeking a dedicated Technician to join our team at Hales Group. This role involves servicing and maintaining equipment in both residential and commercial settings.

Key Responsibilities:
As a Technician, your primary duties will include:

  • Diagnosing and resolving both electrical and mechanical issues.
  • Performing maintenance and repairs on a variety of water treatment systems and related products.
  • Delivering exceptional customer service and ensuring client satisfaction.
  • Managing inventory of parts and ensuring timely replenishment.
  • Aiming for a high first-time fix rate to enhance service efficiency.
  • Completing necessary documentation, including service reports and estimates.
  • Maintaining the company vehicle in accordance with established policies.
  • Embracing innovative methods and technologies as the company evolves.

Qualifications:
The ideal candidate will possess strong problem-solving skills and a passion for customer service. You should be comfortable traveling to various locations as required.

Benefits:
We offer a competitive benefits package, including:

  • 25 days of annual leave plus public holidays.
  • All necessary equipment, including tools, uniform, and a company vehicle.
  • Access to ongoing training programs.
  • Employee discounts and incentives.

Work Schedule:
This position operates Monday to Friday during standard business hours. Salary will be commensurate with experience.

Join Hales Group and contribute to our commitment to excellence in service and innovation.