Saturday Veterinary Support Staff
6 days ago
About CVS Group Plc
CVS Group Plc is a leading provider of veterinary services in the UK, offering a range of business solutions to pet owners and animal lovers.
Job Summary
We are seeking a highly skilled and compassionate Veterinary Receptionist to join our team at Haygate Veterinary Centre. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing client relationships, and ensuring the smooth operation of our practice.
Key Responsibilities
- Provide warm and welcoming service to clients, ensuring a positive experience for all visitors to the practice
- Manage client relationships, responding to queries and resolving issues in a professional and empathetic manner
- Process client transactions, including payments and insurance claims
- Maintain accurate records and databases, ensuring compliance with regulatory requirements
- Collaborate with veterinary staff to ensure seamless communication and efficient workflow
- Participate in ongoing training and professional development to enhance skills and knowledge
Requirements
- Previous experience in a veterinary or customer-facing role, with a strong understanding of animal care and welfare
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities
- Proficiency in Microsoft Office and other database management systems
- Ability to work in a fast-paced environment, with a high level of accuracy and attention to detail
What We Offer
We are committed to providing a supportive and inclusive work environment, with opportunities for professional growth and development. As a member of our team, you can expect:
- A competitive salary and benefits package
- Ongoing training and professional development opportunities
- A supportive and collaborative work environment
- The chance to work with a leading provider of veterinary services in the UK
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