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Customer Service Engineer

2 months ago

South Yorkshire, United Kingdom Finning International Full time
Job Title: Apprentice Customer Service Engineer

Finning International is seeking a skilled and motivated Apprentice Customer Service Engineer to join our team. As a key member of our field service department, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities:
  • Respond to customer service requests and diagnose issues with heavy equipment and plant machinery
  • Provide comprehensive solutions and quotes to customers in a timely and cost-effective manner
  • Work collaboratively with customers and internal teams to resolve issues and improve customer satisfaction
Requirements:
  • Apprentice-trained engineer or formally trained with NVQ Level 3
  • Heavy Earth Moving equipment operating knowledge and experience with a variety of construction and static machines
  • LDV driving license and ability to work in a fast-paced environment
  • Strong communication and interpersonal skills, with the ability to build positive relationships with customers and colleagues
What We Offer:
  • Competitive salary and benefits package, including 25 days holiday and company pension scheme
  • Opportunities for professional development and training, including industry-leading CAT product training
  • Collaborative and supportive team environment, with a focus on customer satisfaction and employee wellbeing

At Finning International, we value our employees and offer a range of benefits and opportunities for growth and development. If you are a motivated and skilled individual looking for a challenging and rewarding role, we encourage you to apply today.