Customer Service Executive

7 months ago


South Tyneside, United Kingdom Zenith People Full time

Permanent- South Tyneside- Posted 4 hours agoThis is an excellent opportunity to join an established manufacturing business in South Tyneside.
- The main purpose of the role is to support the Commercial Team with the successful completion of all administration duties in relation to account management._

**The role responsibilities**:

- Follow up on quotations completed by the Sales Engineers.
- Log and track RFQs as requested by Sales Engineers.
- Update a sales pipeline using the CRM system if requested.
- Update CRM system with information provided by the Sales Engineers after customer calls.
- Listen and respond to customers needs and concerns and handle complaints as they arise.
- Processing of customer orders and raising of internal sales orders on the MRP system creating demand.
- Answering incoming calls regarding orders, billing issues, product problems, service questions and general client concerns.
- Preparation of orders for the contract review process and following up to ensure timely completion of process.
- Day to day liaison with customer regarding outstanding issues and order progress.
- Management of updating customer online portals.
- Internal liaison with commercial team, finance, operations, and engineering.
- Manage orders and maintain customer schedule adherence.
- Managing customer satisfaction survey and reporting findings to Commercial Engineer and Commercial Manager.

**The person we’re looking for**:

- Previous Customer Service Experience, preferable manufacturing but not essential
- Excellent Communication skills
- Good attention to detail and highly organised
- Ability to work under pressure to deliver a high standard of service
- Team player

**Job Features**:

- Job Category- Commercial- Salary- £23,900 - £26,700



  • South Tyneside, United Kingdom All Temps Recruitment Ltd Full time

    We are currently looking to recruit a number of Customer Service Officer's to join our team based within South Tyneside. This roll is full time, office based. **Duties of Vacancy**: - Required to work within our repairs and maintenance department dealing with all incoming communications. - Dealing with customer queries in a professional manner ensuring...


  • South Tyneside, United Kingdom Zenith People Full time

    Permanent- South Tyneside- Posted 2 hours agoZenith People are looking to recruit an experienced Sales and Customer Service Apprenticeship Trainer to provide excellent teaching and learning sessions for Level 2 and 3 Customer Service and Level 4 Sales Executive apprenticeship standards, both face to face and remotely. Manage a caseload of learners and...


  • South Tyneside, United Kingdom My Learning Skills Full time

    **Customer Service Practitioner Level 2 Apprentice**: **Pets 2 Impress**: £ 192.00 - 30 hours per week **Working week**:Mon - Fri 8.30am - 5pm shifts vary **Role and responsibilities**: - Under the instruction of the director, care for the dogs within our day care environment, feed and water for all dogs in your care, exercise them, train and play time,...


  • South London, United Kingdom Tiger Recruitment Ltd Full time

    We are looking for Customer Service Executive to work for creative digital space based in South London. This is an exciting role for a customer focused individual with high attention to detail. Duties included and limited to: - Processing customer requests in a timely fashion - Assisting with any adhoc office duties that may crop up - Assisting with...


  • South Nutfield, Surrey, United Kingdom CV-Library Full time

    A dynamic and growing company is seeking a Customer Service Executive to join their team in Redhill. This role is ideal for a proactive individual who enjoys supporting customers and ensuring smooth operations. Key Responsibilities include: Respond to customer enquiries via phone and email, utilising CRM systems. Provide excellent customer service, ensuring...


  • South Nutfield, Surrey, United Kingdom CV-Library Full time

    A dynamic and growing company is seeking a Customer Service Executive to join their team in Redhill. This role is ideal for a proactive individual who enjoys supporting customers and ensuring smooth operations. Key Responsibilities include: Respond to customer enquiries via phone and email, utilising CRM systems. Provide excellent customer service, ensuring...


  • South West London, United Kingdom AnyJunk Ltd Full time

    **Customer Service Executive** **Who We Are** Our technology led approach is redefining service and costs in our sector, as well as significantly reducing carbon footprint. Winner of numerous awards, including Chamber of Commerce ‘UK Business of the Year’, we divert from landfill more than 97% of everything collected. With sales of £15m+ and already...

  • Customer Service

    7 months ago


    North Tyneside, United Kingdom TMGR Full time

    We are looking for people to join our growing customer service contact centre operation in the North Tyneside area. The role is to deal with inbound calls from existing customers with the aim of giving excellent customer service at all times. This role is perfect for those with no previous experience as you will receive 4 weeks of fully paid training when...

  • Customer Service

    6 months ago


    North Tyneside, United Kingdom TM Full time

    We have a fantastic opportunity to join our growing customer service contact centre operation based in North Tyneside. This role is dealing with incoming calls from existing customers with the aim of giving excellent customer service at all times. You will receive 4 weeks of fully paid training when you start the role to give you the skills and tools...


  • South Killingholme, United Kingdom DSV Full time

    Time Type: Full TimeCustomer Service Specialist  Purpose of the position Act as the single point of contact for new customers to handle all transport-related queries and orders efficiently and putting the customer’s best interest first, in accordance with the company's service standards. Ensure a seamless implementation of the new customer, an excellent...


  • South Shields, United Kingdom Zenith People Full time

    This is an excellent opportunity to join an established manufacturing business in South Tyneside. The main purpose of the role is to support the Commercial Team with the successful completion of all administration duties in relation to account management. Job Responsibilities: - Follow up on quotations completed by the Sales Engineers. - Log and track...

  • Customer Service Agent

    7 months ago


    South Killingholme, United Kingdom DSV Full time

    If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. Job Req Number: 79159 Time Type: Full Time **Customer Service Specialist**: **Purpose of the position** Act as the single point of contact for new customers to handle all...


  • South London, United Kingdom Recruitment Avenue Full time

    Our client is an events agency located in South London and is one of the biggest providers of Events, Stag and Hen parties and Activity weekends in the UK and Europe. The Customer Service Executive will be the first point of call after a customer books and you will help organise hotel accommodation, nightclub entrances, restaurant bookings and airport...


  • south east england, United Kingdom Proactive Solutions Group Ltd Full time

    Internal Sales Executive/Trade Counter Sales - Electrical Wholesale If you want to know about the requirements for this role, read on for all the relevant information. Electrical Wholesale Sales Advisor / Internal Sales Executive. A Hertford based electrical wholesaler have an opportunity for an Internal Sales Executive / Telesales Executive to join the...


  • Sevenoaks, South East, Kent, United Kingdom HAYS Full time

    Customer Services Professional Needed. Excellent Progression. Your new company This well-established organisation works across several sectors, including charity, financial services and healthcare. They partner closely with the clients to deliver a highly personalised experience with exceptional levels of customer service.Your new role Reporting to the...


  • Sevenoaks, South East, Kent, United Kingdom HAYS Full time

    Customer Services Professional, Immediate Start. Excellent Progression. Your new company This well-established organisation works across several sectors, including charity, financial services and healthcare. They partner closely with the clients to deliver a highly personalised experience with exceptional levels of customer service.Your new role Reporting...


  • Sutton, South East, London, United Kingdom Hays Full time

    Customer Services Professional Needed. Immediate Start. Progression Available. Your new company A global, multi-billion dollar business that can offer an enormous product range to its clients, they operate across multiple geographies and sectors and are highly specialist in their approach.Your new role You will be the first point of contact for the customer...


  • Sutton, South East, London, United Kingdom Hays Full time

    Customer Services Professional Needed. Immediate Start. Excellent Progression and Benefits Your new company A global, multi-billion dollar business that can offer an enormous product range to its clients, they operate across multiple geographies and sectors and are highly specialist in their approach.Your new role You will be the first point of contact for...


  • Sutton, South East, London, United Kingdom HAYS Full time

    Customer Services Professional Needed. Immediate Start. Excellent Progression and Benefits Your new company A global, multi-billion dollar business that can offer an enormous product range to its clients, they operate across multiple geographies and sectors and are highly specialist in their approach.Your new role You will be the first point of contact for...


  • North Tyneside, United Kingdom Zenith People Full time

    Temporary- North Tyneside- Posted 3 hours agoZenith People are looking to recruit a Customer Service Admin Clerk to work at its client’s site in North Tyneside. The Customer Service team are responsible for ensuring our customers receive a world class customer experience. They are the internal customer champion who ensures that customers needs are met in...