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Senior Assessment Coordinator

2 months ago

Bristol, Bristol, United Kingdom Best Practice Network Full time
About the Role

The Senior End Point Assessment Coordinator will oversee the administration and coordination of End Point Assessments (EPAs) at Best Practice Network. This role involves managing a team of coordinators and liaising with End Point Tutors to ensure the smooth and efficient delivery of EPAs, maintaining high standards of quality, compliance, and customer service.

Key Responsibilities
  • Team Leadership:
    • Provide leadership and direction to the team of End Point Assessment Coordinators, fostering a collaborative and high-performance culture.
    • Conduct regular performance reviews, set objectives, and provide ongoing support, training, and professional development opportunities for team members.
    • Coordinate with End Point Tutors to ensure effective and efficient delivery and information processing of EPAs.
  • Coordination of End Point Assessments:
    • Oversee the scheduling, planning, and execution of EPAs, ensuring adherence to regulatory and awarding organisation requirements.
    • Develop and implement standard operating procedures for the administration of EPAs to ensure consistency and compliance.
    • Monitor and evaluate the effectiveness of EPA processes, identifying areas for improvement and implementing changes as necessary.
  • Stakeholder Engagement:
    • Establish and maintain strong working relationships with internal and external stakeholders, including learners, tutors, employers, and awarding organisations.
    • Act as the primary point of contact for training provider queries and issues related to EPAs, providing expert advice and support.
    • Liaise with awarding organisations and regulatory authorities to stay updated on changes in EPA requirements and standards.
  • Quality Assurance and Compliance:
    • Ensure all EPA activities comply with relevant legislation, regulatory standards, and best practice guidelines.
    • Conduct regular audits of EPA processes and documentation to ensure compliance and continuous improvement.
    • Develop and maintain robust systems for tracking and recording EPA data, ensuring data security and integrity with EPAO platform.
  • Data Management and Reporting:
    • Ensure accurate and timely reporting of EPA data to internal and external stakeholders.
    • Analyse data to identify trends, inform decision-making, and support continuous improvement initiatives.
    • Prepare and present reports on the performance and outcomes of EPAs to senior management.
    • Ensure certification is accurate and certificates are sent out in a timely manner in line within set timescales.
  • Continuous Improvement:
    • Promote a culture of continuous improvement within the EPA coordination team.
    • Identify opportunities for innovation and enhancement of EPA processes and systems.
    • Lead projects and initiatives aimed at improving the efficiency and effectiveness of EPA delivery.