Clinical Support Assistant

10 hours ago


Marlborough, Wiltshire, United Kingdom East Kennet Primary Care Network Full time

About the Role

This is an exciting opportunity to join the East Kennet Primary Care Network as a General Practice Assistant, working at Old School Surgery in Bedwyn. The role combines administrative duties and hands-on clinical work, supporting the GPs in the smooth running of clinics.

Main Responsibilities

The successful candidate will be responsible for reviewing clinical postal correspondence, undertaking or prioritizing actions required by the GP or other team members. They will also signpost some post to other members of the wider team, arrange appointments, referrals, tests, and follow-up appointments for patients, and complete basic forms and core elements of some forms for the GP to approve and sign.

Clinical Skills

The General Practice Assistant will undertake tasks for which they have received appropriate training following practice policy and procedures. They will make accurate and comprehensive notes in medical records as appropriate, prepare and maintain environments and equipment before, during, and after patient care interventions and examinations, and assist in raising awareness of health and well-being.

Administrative and Professional Responsibilities

The successful candidate will be able to obtain and document informed consent, ensure accurate notes of all consultations and treatments are recorded in the patients' notes on the clinical computer system, and maintain accurate patient records and enter onto the computer using agreed Read Codes.

Person Specification

The ideal candidate will have GCSE/NVQ level 2 or equivalent, or detailed patient services knowledge, and must have customer/patient care skills and have worked in a customer/patient-facing environment. Secretarial experience is essential, and competence in Microsoft Office packages (Outlook, Word, Excel) is required. Ability to compile and analyze statistical information is also desirable.


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