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Retail Operations Manager

2 months ago


Portsmouth, Portsmouth, United Kingdom Nike Full time

Empower Consumers at Nike

Nike is a global company that fosters growth and innovation. We are seeking individuals who are creative, motivated, and passionate about retail.

Retail Operations Manager Position:

We are looking for a Retail Operations Manager to provide exceptional service to our consumers at Nike Unite.

Key Responsibilities:

  • Deliver outstanding consumer service and uphold the Nike brand experience
  • Coordinate, coach, and motivate employees in your area
  • Support the daily business operations to achieve sales targets
  • Ensure compliance with Nike standards

Specializations:

  • Commercial: Support efficient product receiving and inventory accuracy
  • Athlete Experience: Ensure delivery of high-quality athlete experience
  • Consumer Experience: Lead sales floor service and enhance consumer journey

Benefits:

  • Competitive compensation and benefits
  • Opportunity for performance-based bonus
  • Supportive team with a focus on Diversity, Equity & Inclusion
  • Career growth in the sports and fashion industry
  • Generous employee discounts and a new Nike outfit

Requirements:

  • Customer service or retail experience
  • Ability to manage a team
  • Effective communicator and collaborator
  • Product sales techniques
  • Flexible scheduling for retail hours

Nike is an equal opportunity employer.