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Housekeeping Team Member

2 months ago

Hull, Kingston upon Hull, United Kingdom Village Hotels Full time
About the Role

We are seeking a highly motivated and detail-oriented Housekeeper to join our team at Village Hotels. As a key member of our Housekeeping team, you will play a critical role in ensuring our guests have a memorable and enjoyable stay with us.

Key Responsibilities
  • Ensure all hotel rooms and public areas are cleaned and maintained to the highest standards
  • Provide exceptional customer service to our guests, responding to their needs and requests in a timely and professional manner
  • Work collaboratively with other departments to ensure seamless delivery of our services
  • Participate in ongoing training and development to enhance your skills and knowledge
What We Offer
  • Complimentary full leisure club membership for you and a family member or friend
  • Employee discount on overnight stays at Village Hotels
  • 50% discount on food and drink purchased on or off shift at any Village Hotel
  • Exciting training platform with gamified learning
  • Discounts and cashback offers on many High Street Brands
  • A range of wellbeing and healthcare benefits
  • Financial wellbeing support via Salary Finance
  • Employee Assistance Programme
  • Flexible working hours
  • A fun, supportive and inclusive work environment with loads of development opportunities
  • Regular team events with our BIG People days monthly
  • Excellent reward and recognition incentive schemes
  • Monthly wellbeing programme for all employees to support your mental health
  • Anniversary rewards for key milestones of service
  • Holiday purchase scheme
  • Birthday day off
  • Electric car salary sacrifice scheme
What We're Looking For
  • Able to work fast and efficiently without compromising on standards
  • Have a good eye for detail
  • Able to work as part of a team and create great relationships with other departments
  • Relish the responsibility and truly own your performance, getting a real buzz from our success and customer satisfaction
  • An infectious smile and an awesome personality

We are committed to providing a positive and inclusive work environment where everyone feels valued and supported. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you.