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Administrative Support Specialist
2 months ago
Job Opportunity with Ellis Mason Ltd
We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Ellis Mason Ltd. As an Administrative Support Specialist, you will play a crucial role in supporting our business operations by providing administrative assistance to our team.
Key Responsibilities:
- Activation of Financial Agreements: You will be responsible for activating finance agreements onto our in-house system, ensuring that all paperwork is accurate and complete.
- Paperwork Verification: You will verify that all paperwork has been checked and double-checked for any possible mistakes or missing data, and ensure that everything is signed and filled out correctly.
- Meeting Service Level Agreements: You will work methodically and at pace to meet our service level agreements, ensuring that all tasks are completed efficiently and effectively.
- Liaising with Internal Departments: You will liaise with multiple internal departments to ensure that all areas of the finance deal are correct before activating the agreement.
- Authorizing Supplier Invoices: You will authorize supplier invoices for payment, ensuring that all necessary documentation is in order.
- Cancelling and Rescheduling Agreements: You will cancel and reschedule existing customer agreements as needed.
- Bank Detail Verification: You will verify that both customer and supplier bank details are correct before activating any agreements.
- Uploading Files: You will upload files onto the customer portal, ensuring that all necessary documents are accessible.
- Setting Up Payment Plans: You will set up customer payment plans, ensuring that all necessary information is accurate and up-to-date.
- Handling Incoming Calls: You will handle incoming calls from suppliers and customers, providing excellent customer service and support.
- Responding to Emails: You will respond to both customer and supplier emails, ensuring that all inquiries are addressed promptly and efficiently.
- Executing Completed Agreements: You will execute completed customer agreements, ensuring that all necessary steps are taken.
- Activating Final Payouts: You will activate and authorize final payouts, ensuring that all necessary documentation is in order.
Requirements:
- Administrative Experience: You will need to have some administration experience, preferably in a business operations or administrative support role.
- Microsoft Packages: You will need to be proficient in using Microsoft packages Word, Excel, and Outlook.
- Strong Attention to Detail: You will need to have a strong eye for detail and a methodical approach to work.
Benefits:
- Salary: Circa £23,000-£26,000 per annum, dependent on experience.
- Working Hours: Monday to Friday office hours of 9 am - 5 pm on a permanent, full-time basis.
- Support and Training: You will receive support and training from an experienced manager.
- Modern Offices: You will work in modern, polished offices.
- Holiday Entitlement: You will receive 20 days holiday plus 8 bank holidays.
- Pension Scheme: You will be eligible for our government pension scheme.
- Free Parking: You will have access to free on-site parking.
