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Retail Operations Supervisor

2 months ago

Reading, United Kingdom ERNEST JONES Full time

JOIN US IN CELEBRATING LIFE & EXPRESSING LOVE

Retail Operations Supervisor – Ernest Jones

As a Retail Operations Supervisor at Ernest Jones, you will become an integral part of our team, contributing to the success of our store.

Your role will involve assisting the Store Manager in meeting the store's objectives by fostering a sales-driven environment, cultivating a motivated customer-centric team, and ensuring adherence to company standards and protocols. You will be dedicated to exemplifying your sales expertise, mentoring and inspiring your team through effective leadership, and adopting a proactive stance on sales management.

In the absence of the Store Manager, you will oversee store operations, necessitating regular planning, prioritization, and organization of activities.

At Ernest Jones, your focus will be on building exceptional relationships with our clientele, ensuring that when they choose from our stunning array of exquisite diamonds, prestigious watch brands, or exclusive luxury jewellery and gifts, they benefit from your expertise and guidance in selecting the ideal piece for their special moments.

The experience of working in the Jewellery and Watch retail sector is truly exceptional – join us and be part of something remarkable.

Are you the shining star we seek?

We are looking for candidates who can showcase the following:

  • Proven leadership abilities with a strong background in retail management.
  • A commercially astute mindset with a commitment to continuous improvement and achieving outstanding results.
  • Significant experience in coaching and motivating team members, with a passion for helping them reach their full potential.
  • A genuine interest in the Jewellery industry and a deep appreciation for our products, along with a desire to assist our customers in Celebrating Life and Expressing Love.