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Supervisor - Retail Operations
2 months ago
About Us
Frasers Group is a leading retail company with a strong presence in the UK and Europe. Our company values are at the heart of everything we do, and we're committed to delivering a world-class customer experience.
Job Summary
We're seeking an experienced Supervisor to join our team. As a Supervisor, you'll be responsible for leading a small team in one of our instore departments, providing on-the-spot feedback, and celebrating success. You'll also support in delivering meticulous store presentation and visual merchandising standards that align with the Frasers Group brand.
Key Responsibilities
- Lead a small team in one of our instore departments, setting a positive example and training your team to deliver a world-class customer experience.
- Create an engaging working environment for colleagues, promoting a culture of collaboration and teamwork.
- Support in delivering meticulous store presentation, implementing visual merchandising standards that align with the Frasers Group brand.
- Drive store performance to its maximum potential, achieving results and going beyond set goals.
- Lead the team to ensure they are efficient in always following best practice to support the delivery of commercial goals and brand knowledge.
Requirements
- Recent Supervisory experience, preferably in a retail environment.
- Passion for retail and people, with a strong focus on customer service.
- Confident leader who can motivate and challenge others to deliver.
- Detail-oriented, with a focus on delivering high-quality results.
- Ability to communicate at all levels, both verbally and in writing.
- A desire and hunger to be the best, with a strong commitment to personal and professional development.
About You
We're looking for someone who is passionate about retail and people, with a strong focus on customer service. As a Supervisor, you'll be responsible for leading a small team and driving store performance to its maximum potential. If you're a confident leader with a strong focus on delivering high-quality results, we'd love to hear from you.
