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Head of Retail Transformation

2 months ago


Manchester, United Kingdom BJSS Full time

About the Role:

We are seeking an experienced and innovative professional to lead our Aviation and Retail industry practice. As the Head of Retail Transformation, you will play a key role in helping us deliver cutting-edge solutions to our clients in the Aviation and Retail sectors.

Key Responsibilities:

  • Develop and execute a comprehensive industry strategy to drive growth and revenue in the Aviation and Retail sectors.
  • Lead a team of industry experts to deliver innovative solutions to clients, leveraging our expertise in technology and business consulting.
  • Build and maintain strong relationships with key clients and stakeholders, including hyperscale cloud partners.
  • Develop and implement a robust industry plan to generate new and sustained repeat business, both externally and internally.
  • Nurture senior-level relationships on strategic accounts while coordinating with the broader BJSS team in terms of key account management for these clients.
  • Help develop a range of IP and best practices around client and portfolio development to build the client base into a significant strategic asset.
  • Approach clients as true business partners versus software delivery partners, expanding the company's value chain to realise its full potential.

Requirements:

  • Extensive experience in the Aviation and Retail industries, gained through a combination of industry and consulting roles.
  • Strong industry knowledge, including but not limited to strategy, business and sales development, account management and thought leadership/marketing.
  • Ability to lead existing and new clients through the entire sales cycle.
  • A significant and well-developed network across the Aviation and ideally consumer-facing businesses.
  • Driven by values and integrity, talking straight, building confidence and leading by example.
  • UK commercial experience is required for this role.

What We Offer:

  • Flexible benefits allowance – you choose how to spend your allowance (additional pension contributions, healthcare, dental and more).
  • Industry-leading health and wellbeing plan - we partner with several wellbeing support functions to cater to each individual's need, including 24/7 GP services, mental health support, and other.
  • Life Assurance (4 x annual salary).
  • 25 days annual leave plus bank holidays.
  • Hybrid working - Our roles are not fully remote as we take pride in the tight-knit communities we have created at our local offices. But we offer plenty of flexibility and you can split your time between the office, client site and WFH.
  • Discounts – we have preferred rates from dozens of retail, lifestyle, and utility brands.
  • An industry-leading referral scheme with no limits on the number of referrals.
  • Flexible holiday buy/sell option.
  • Electric vehicle scheme.
  • Training opportunities and incentives – we support professional certifications across engineering and non-engineering roles, including unlimited access to O'Reilly.
  • You will become part of a squad with people from different areas within the business who will help you grow at BJSS.
  • We have a busy social calendar that you can choose to join– quarterly town halls/squad nights out/weekends away with families included/office get-togethers.
  • GymFlex gym membership programme.