Attendance Officer

1 week ago


Leicestershire, United Kingdom Leicestershire County Council Full time
About the Role

We are seeking an experienced Attendance Team Officer to join our team at Leicestershire County Council. As an Attendance Team Officer, you will provide administrative support to the team and work with schools, parents, and other agencies to ensure every child receives an education appropriate to their age, ability, and needs.

Key Responsibilities
  • Provide information and advice to parents, schools, and other agencies about attendance guidance and referrals.
  • Prepare documents for issuing Penalty Notices and subsequent prosecution processes.
  • Work with schools and parents to resolve attendance issues and provide support.
  • Maintain accurate records and follow procedures and guidelines.
  • Collaborate with the Attendance Team to develop and implement attendance strategies.
Requirements
  • Experience in providing telephone support and advice to the public.
  • Ability to relate to parents and carers who may be under stress.
  • Experience in capturing, storing, and retrieving information.
  • Ability to follow procedures and guidelines and maintain accurate records.
  • Understanding of the education system and attendance protocols.
  • Ability to work confidentially and handle sensitive information.
  • Good organizational and time management skills.
What We Offer

We offer a supportive and inclusive work environment, opportunities for professional development, and a competitive salary. If you are passionate about education and attendance, and have the skills and experience to succeed in this role, we encourage you to apply.


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