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Business Systems Analyst
2 months ago
The Shared Information Services department is embarking on an exciting programme to migrate to a new ERP system. As a Business Analyst, you will play a crucial role in supporting this programme by eliciting and documenting requirements and assisting with User Acceptance Testing (UAT).
Key Responsibilities
- Work closely with Subject Matter Experts to elicit and define business, financial, and operational requirements for project work and 'business as usual' tasks.
- Conduct interviews or gather user requirements via meetings, questionnaires, or site visits and model the output using workflows, storyboards, use cases, scenarios, and other methods within a detailed specification.
- Create new process flows for operational procedures, such as on-boarding new staff, managing staff moves, and provision of user support.
- Carry out testing (unit, system, regression) and co-ordinate UAT, involving writing detailed use cases, scenarios, and test cases.
- Participate in or contribute to user support via our global service desk as and when required.
Candidate Specification
We are seeking a skilled and experienced Business Analyst with a minimum of 3 years' solid BA experience. You will need to hit the ground running and become effective quickly. A high level of written English is required.
Formal Education & Certification
A university degree or diploma in the field of Business Analysis, Computer Science, Information Systems, Software Engineering, Business Administration, or 3 years' equivalent work experience is essential. A BCS Diploma in Business Analysis or equivalent is desirable.
Knowledge and Experience
- Experience with business and technical requirements analysis, elicitation, modelling, verification, and methodology development.
- Full software development lifecycle experience.
- Experience writing and executing test cases.
Personal Attributes
You will need to be able to communicate effectively with non-technical staff and with technical members of interdisciplinary teams. Excellent listening, interpersonal, written, oral, and presentation communication skills are essential.
