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Lead Receptionist and MDC Coordinator
2 months ago
Position Overview
Are you passionate about making a positive impact in healthcare? Do you seek to advance your career while contributing to a vital service? We invite you to consider the role of Lead Receptionist and MDC Coordinator within our esteemed organization.
About Us
The Norfolk and Norwich University Hospital (NNUH) is a prominent healthcare institution, dedicated to providing exceptional medical care to individuals aged 70 and above. Our department is recognized for pioneering initiatives, including the UK's first Older People's Emergency Department and specialized services for movement disorders.
What We Provide
We offer not just a position, but a pathway to a fulfilling career that makes a significant difference. Our team-oriented environment fosters collaboration, allowing you to connect with diverse professionals across the Trust. We emphasize continuous education and provide comprehensive onboarding to ensure your success from day one.
Key Responsibilities
We are seeking a dedicated and enthusiastic Lead Receptionist and MDC Coordinator to join our collaborative team. Your primary responsibilities will include:
- Managing patient referrals and appointment scheduling.
- Handling incoming calls and addressing inquiries with professionalism.
- Preparing for clinics and maintaining the Movement Disorder Clinic database.
- Assisting clinicians with various administrative tasks and queries.
- Overseeing the daily operations of the reception area.
The successful candidate will deliver high-quality reception services within the Outpatients Department, ensuring effective communication with patients, their families, and a wide range of healthcare professionals. A versatile approach and the ability to manage multiple tasks efficiently are essential for this role.
Essential Qualifications
Required Skills and Experience
- Strong literacy and numeracy skills.
- Previous experience in clerical roles, particularly in data management.
- Significant background in healthcare or customer service settings.
Key Competencies
Ideal Candidates Will Demonstrate:
- Excellent communication and interpersonal abilities.
- A commitment to the values of People Focused, Respect, Integrity, Dedication, and Excellence.
- Flexibility and the capacity to prioritize tasks effectively.
Join Our Team
Become a part of the Norfolk and Norwich University Hospital community, where you will be surrounded by over 10,000 dedicated staff members. We are committed to providing a supportive work environment that values diversity and inclusion.
Benefits
We offer a comprehensive range of benefits, including:
- Flexible working arrangements.
- Access to staff physiotherapy services.
- Discounts on gym memberships.
- A robust pension scheme and generous leave entitlements.
- Opportunities for professional development and career advancement.
We look forward to welcoming you to our team, where your contributions will help shape the future of healthcare.
