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Casual Bar and Waiting Staff

2 months ago

Great Yarmouth, Norfolk, United Kingdom Arena Racing Company Full time
Join Our Team as a Casual Bar and Waiting Staff Member

We are seeking enthusiastic and friendly individuals to join our front of house teams at Great Yarmouth Racecourse. As a casual bar and waiting staff member, you will be responsible for providing excellent customer service and ensuring a welcoming atmosphere for our guests.

Responsibilities:
  • Serve all customers in a professional and courteous manner.
  • Maintain high standards of customer service at all times.
  • Be able to advise guests on all products available within the venue.
  • Promote a happy and welcoming atmosphere within the venue.
  • Work both alone or as part of a team to ensure all guests' needs are met.
  • Maintain stock levels and rotation within work and storage areas.
  • Ensure the work area is adequately stocked with necessary items.
  • Serve all guests efficiently with correct food and beverage service knowledge.
  • Keep the area of work and public areas clean and tidy.
  • Ensure all orders are dispensed and correctly recorded.
  • Adhere to and follow all licensing policies and procedures.
  • Handle cash, stock, and equipment in a secure manner.
  • Act as an information point for customers.
  • Record wastage and dispose of rubbish in line with venue procedures.
Requirements:
  • Be smart, polite, professional, and well-presented at all times.
  • Excellent verbal communication and customer care skills.
  • Flexibility and adaptability.
  • Demonstrate a passion for quality service and standards.
  • Strong interpersonal skills – friendly, confident, outgoing.
  • Strong numerical and literacy skills.
  • Ability to handle difficult or conflict situations.
  • Ability to work with honesty and integrity.

We offer a casual role with flexible hours, allowing you to pick and choose your shifts. As a member of our casual team, you will receive various benefits, including meals on race days and tickets to events across the group. This is an excellent opportunity to gain experience in a hospitality environment and work with a dynamic team.